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FAQ

Frequently Asked Questions

Have a question? This is where you can check for answers to some common questions we've received about the platform. If your question can't be found here, consider reaching out to us through the Contact form or at support@electionlearninglab.com.

The Election Learning Lab, an initiative by the Elections Group, serves as a comprehensive learning management platform tailored specifically for election officials. Through this initiative, election officials can access a wide range of educational materials aimed at enhancing their expertise and proficiency in administering efficient, safe and transparent elections.

All courses and content are no cost.

To register, click the "Register" button located on the upper right hand side of the page. Once clicked, complete the registration form by entering your name, email address, username and password of your choice. Your username can be whatever you would like but we recommend using First initial last name (E.g. JSmith)

Please reach out to the Elections Group team by emailing support@electionlearninglab.com or using the contact form located on the contact page.

Once you are signed in, on the top right of the page, click the down arrow located next to your username. In the dropdown menu select "Account" and this will take you to your personal settings. Please be very careful with the deletion section of account settings. If you delete your account on this page, you will be unable to register again using the same email address or login method and your course progress will be lost.

Please refer to our privacy policy for information about our data privacy practices.

For questions about courses, please reach out using the contact form on the contact page.

If you encounter an issue with a course or something seems incorrect with course content, please reach out to us at support@electionlearninglab.com.