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Introduction to De-Escalation Techniques for Election Workers
This 30-minute course is designed for election officials, office staff, and election workers to introduce essential de-escalation skills for managing tense situations during election season. We will explore best practices in de-escalation techniques, helping participants gain confidence and competence in handling challenging interactions throughout the election process.
Course Number
EW01Self-Paced
About This Course
Welcome to our introductory course specifically tailored for election workers. In the often high-stress environment of elections administration, effective de-escalation techniques are essential for maintaining order, ensuring safety and upholding the integrity of the election process. Whether you’re a seasoned election official, full- or part-time staffer, or temporary election worker, this course aims to equip you with the necessary skills to handle tense situations calmly and professionally.
Drawing from common best practices in emergency management and security, we’ll explore proven strategies and techniques for defusing conflicts, managing challenging behaviors and fostering a positive and respectful environment whether at a polling place, vote center or election office. By the end of the course, you’ll have a toolkit of practical skills to help you navigate potentially volatile situations with confidence and composure.
This course is self-paced and the platform will save your place. We anticipate that the course should take approximately 30 minutes to complete.